Privacy Policy

Effective Date: May 2025

At Frankie Bakes, we’re all about keeping things honest — and that includes how we handle your information. This Privacy Policy explains what we collect, how we use it, and how we protect it.

Information We Collect

When you visit our site, place an order, or interact with us, we may collect the following types of information:

  • Personal Information: Name, email address, billing and shipping address, phone number, and payment details when you make a purchase.
  • Non-Personal Information: Browser type, IP address, time zone, and cookies to help us improve your shopping experience.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order or account
  • Send updates, promotions, and news (only if you opt-in)
  • Improve our website, services, and customer experience
  • Prevent fraud and maintain security

Sharing Your Information

We don’t sell, rent, or trade your personal information — ever.
We only share your information with trusted service providers who help us run Frankie Bakes (like payment processors and shipping companies), and only to the extent necessary to fulfill your order.

Cookies

Yes, the digital kind.
We use cookies to improve your browsing experience, analyze site traffic, and remember your preferences. You can disable cookies in your browser settings if you prefer — though it might make your visit less smooth.

Email Communication

If you sign up for our mailing list, you’ll hear from us about new products, special promotions, and cookie news we think you’ll appreciate. You can unsubscribe at any time by clicking the link at the bottom of our emails. No hard feelings.

Protecting Your Information

We take security seriously. We use industry-standard encryption and secure systems to keep your personal information safe.
However, no method of transmission over the internet is 100% secure. We do our best, but we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, update, or delete your personal information.
If you’d like to do any of those things, just email us at eat(@)frankiebakes.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We’ll post the updated policy here and update the “Effective Date” above.

Contact Us

Have questions?
Reach out to us anytime at eat(@)frankiebakes.com.

Frankie Bakes — cookies made with care, and privacy handled the same way.