QUESTIONS? Answers.
What makes your cookies so special?
We use real-deal ingredients like pasture-raised eggs, organic stone-milled flour, and grass-fed butter. No junk, no shortcuts — just cookie greatness.
Do you have gluten-free or vegan cookies?
We currently have two gluten-free flavors: the Triple Chocolate Sea Salt and the GF Walnut Chocolate Chunk. We take allergies very seriously and have steps in place to reduce the risk of cross contamination and ensure food handling safety. Unfortunately we don’t operate out of a gluten-free facility and therefore cannot guarantee that cross contamination will never occur.
As far as vegan flavors go, not yet, but they’re in the world. We promise we’ll announce it when they’re ready!
How long do the cookies stay fresh?
3 days on the counter, 7 days in the fridge, if you can resist eating them all before then. You can also freeze them for up to 3 months (future-you will thank present you).
What’s the best way to store them?
Keep them cozy in their air-tight bags on the counter, fridge or freezer. Want that fresh-out-of-the-oven vibe? Warm them up at 325 for a few minutes and enjoy the melty goodness.
Where do you ship?
We currently ship across the continental U.S. (minus Alaska and Hawaii — for now). Your cookie cravings = our shipping priorities.
When will my cookies ship?
Usually within 1–3 business days. Once it’s out the door, you’ll get a tracking number so you can follow your cookies in real time.
Can I send cookies as a gift?
Absolutely! We even offer complimentary notes for your gifting pleasure, and we’ll make sure it arrives looking (and tasting) amazing.
Rest assured, your gift packages never include pricing information.
Read more about our gifting options.
Do you do big orders — like weddings or corporate gifts?
Whether you need cookies for a hundred coworkers or a large scale event, we have flexible, customizable options to really “wow” your crowd. Read more about our gifting or email us at [email protected] to chat.
Are your cookies nut-free?
Some of our cookies are nut-free, but our kitchen isn’t. We take allergies very seriously and have steps in place to reduce the risk of cross contamination and always ensure food handling safety. Unfortunately we don’t operate out of a nut free facility and therefore cannot guarantee that cross contamination will never occur.
Can I customize my order?
For sure. In addition to our curated cookie boxes, you can also build your own box. We also offer co-branded and customizable labeling, please read more about our gifting and submit an inquiry or email us at [email protected] to chat.
Can I place a wholesale order?
We currently serve the South Florida market for wholesale needs. Please reach out to us at [email protected].
Is your packaging recyclable/sustainable?
As part of our overall commitment to sustainability our cookie bags are biodegradable, our packaging and shipping boxes are recyclable and our packing tape is water activated and made from kraft paper to make recycling your boxes easier.
Are your ingredients sustainably sourced?
Yes. We search high and low for the best ingredients. We intentionally partner with brands that are socially responsible for the impact of their business on the land and the people who harvest/produce their products.
In addition to choosing these brands because of the integrity and quality they maintain in their products, equally as important is their commitment to social responsibility including fair labor and sustainable farming practices and the care for the well being of animals and the environment.